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On The Road To Recovery from Harvey

We asked one of our Harvey Case Managers, Chad, to write some thoughts down…mostly because he is clearly insightful and always has some “good nuggets” about the process of intake, referral, coordination, mental health etc leading to the road to recovery from Harvey…

And in case you ever wondered “what does a case manager do”?  Case Management “is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.” Basically they are the detectives or super sleuths, if you will, of the social service world….and are genius at finding resources, that most cannot.

Most people don’t realize how many individuals are still affected by Harvey. These people are struggling every day with trying to make ends meet after losing everything and getting denied by everyone for assistance.

It’s getting harder to find clothes. One client was given pants 10 sizes too big. He gave them to a friend who could wear them at least.

I had a client the other day tell me she has been calling everyone and no one wants to approve her for any help. Some are denying her because she’s on someone else’s list …so she must go remove herself from that organization and reapply to the current one she’s trying to get help from.

I have a client who is living in a mold infested apartment. Her child has bad asthma and takes breathing treatments. Her stove shocks her when she tries to cook something.

When I call people, they are so thankful someone called them back and can provide some assistance. Most people say they haven’t been able to get anyone to call them back in months and have tried just about every major organization.

None of the FEMA adjusters seem to know what they are doing. They are mostly new hires and are learning as they go. One woman has had her house repaired by FEMA, but the repairs weren’t done properly and the house is worse than when they started.

I’m getting a lot of people who just need help replacing clothes and the small things you and I take for granted.

Everyone that I can provide direct client assistance to is thankful no matter how little it is.

I can’t count the number of people who have cried on the phone when they tell me their story and how thankful they are that I can help them. I also can’t begin to describe how amazing is feels when I’m able to provide these Harvey victims with some of the help they desperately need.

And the knowledge that we are helping families everyday rebuild their lives is the reward. Check out some Thank You‘s here!

Chad Finch, Case Manager, Easter Seals Greater Houston, Harvey Recovery Program
Need help – Harvey@eastersealshouston.org

 

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Harvey Recovery Thank Yous!

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Transition Success and Walmart Employee of the Month!

Our Easter Seals Greater Houston Transition team met Paul and his mother last June  as a Hogg Foundation for Mental Health Transition Age Youth Project of Easter Seals Greater Houston/DARS client.  Thanks to the Hogg Foundation, this project offers services and support for persons, ages 16 – 27, who have are on the spectrum and have a co-occurring mental illness and is designed to help youth become more independent and successful in their communities. The many facets of the program include social skills training, supported employment, summer internships, college classes at the Houston Community College VAST Academy, BCBA Services, peer supports, referral assistance, financial coaching, on-line driver’s Education and access to our mobile technology program.

Paul had just graduated from Sam Rayburn High School in Pasadena, Texas. His only work history was as a volunteer through a high school program with a couple of companies in the Pasadena area.  Paul and his parents wanted him to find a part-time job with a number of specific permanents such as close to home, after 4:00 pm and Monday thru Friday.  Together, Paul and his transition counselor, Robert Aranda, created a resume reflecting his volunteer experience and a reference list of his former supervisors.  They met to complete on-line applications, practiced mock interviews and reviewed social skills for interviewing techniques. Paul interviewed with companies through Summer and Fall.

In December, Wal-Mart called Paul in for an interview.  His Transition Counselor says he is a very likable and responsible individual and that he really wants to show his parents that he is able to expand his learning curve and become more independent.  Paul’s interview at Wal-Mart was a hit with the Human Resources Department and he was hired this past December as a Cart Attendant.  Wal-Mart was very accommodating with assisting Paul with the work schedule he needed.  Within two months, Paul’s supervisors noted his work great ethic, enthusiasm and customer service.  Paul was selected Employee of the Month for February!!

Robert Aranda, Transition Specialist, Easter Seals Greater Houston
RAranda@eastersealshouston.org

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Making The First Five Count Through Early Intervention Services

Ella:

Ella has been enrolled in the Easter Seals Greater Houston ECI/Infant Program for about 6 months. Per one of the therapists on her Infant Program team –  visits started with tantrums, then evolved into stoic silence. Mom swore she said about 10-15 words, but the team never heard them the first month or so. Now, this lovely chatter box has a vocabulary that is growing every day. Ella is combining words to make 2-4 word sentences on her own, and parrots everything she hears. She is able to sit and attend to learning and play activities for 30+ minutes without getting distracted, and has some of the most creative pretend play we have seen.

 Mica:

We have been utilizing the services of the ECI/Infant Program at Easter Seals of Greater Houston over the past year for our son Mica, who was diagnosed at birth with Trisomy 21.   Mica’s progress has been wonderful so far, thanks to the team of dedicated therapists at Easter Seals.  Mica’s physical therapist Charisse as well as his nutritionist Thein have been instrumental in his growth and development.  His occupational therapist Christy as well as speech his therapist Bridget are working on improving his skills. My wife and I are very pleased with the team’s dedicated and professional approach in dealing with Mica.  For anyone with a child with a disability in the Houston area, we highly recommend the ECI/Infant Program Easter Seals as they do a wonderful job.

 The Dawkins Family:

“Thanks to Easter Seals Greater Houston’s ECI Program and wonderful staff our son, Cavani, went from no communication at all, to using words and sign language to express his needs to us. Easter Seal’s knowledgeable therapists helped our child, and our family, transition from in home therapy to a public school that meet our child’s needs. We truly can not say enough good things about Easter Seals and their ECI/Infant Therapy Program.”
– The Dawkins Family

WHAT IS ECI – EARLY CHILDHOOD INTERVENTION AND WHY IS IT NECESSARY?

WHAT IS MAKE THE FIRST FIVE COUNT AND HOW CAN IT HELP YOUR CHILD?

WHAT IS THE ASQ (AGES AND STAGES QUESTIONNAIRE) AND HOW CAN IT HELP?

Want more info? Info@eastersealshouston.org

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Exceptional Kids Deserve an Exceptional Education

caroline school blog pic 3

Check out two of The Caroline School‘s awesome students, Jack and Crystal, playing tag around the table!

Both students are working on the physical, social, and cognitive skills of learning at The Caroline School. Jack is out of his wheelchair and working to move his body with primarily his arms. He is playing with Crystal by visually referencing her trying to get him and sharing joy when she does. Cognitively, he is working to coordinate his eye gaze, plan and organize his path away from her, and communicate his happiness in playing. Crystal is working on the physical skills of learning by using the body scooter. She is using her arms to pull and steer her body and her neck and back muscles to keep her head up and track Jack. She is socially sharing joy and anticipation with Jack as she tries to catch him. Lastly, Crystal cognitively decides when to speed up, slow down, or change directions. Moments like these share how learning at The Caroline School is both fun and individualized!

The Caroline School at Easter Seals Greater Houston provides unique educational services to meet the physical, social and cognitive needs of individuals ages 0-21 with multiple disabilities, including those who have additional medical needs.

TCS Collage

With an average class size of eight students and a staff to student ratio of 1:4, The Caroline School teachers are able to meet every student at their particular level. The student’s abilities, rather than disabilities, dictate the pace and path that we follow step by step. Time and attention is invested for every student to feel safe, secure, and cared for no matter their challenges. We feel that this promotes an environment conducive to happy and healthy lifelong learners.

To get an application or schedule a tour please contact our Educational Director, Tabitha Hernandez, at thernandez@eastersealshouston.org.

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The SMART Road To Assistive Tech for ALL

In 2010, I was working at an educational non-profit when I helped to start a support group of parents and therapists where we shared information on how smartphones and touch tablets could help children with disabilities improve developmental skills. I was interested in how technology could help my youngest son Vincent, who at the age of 6 had the fine motor skills of an 18 month old. I knew that he would never write with a pen and paper, but I also knew that technology could play a big role in his early education and throughout his life.

Vincent had tried joysticks and other technology prior to the tablet to write and communicate, but he needed hand over hand assistance to operate them. However, with the iPad he was able to navigate independently. What a boost to his confidence and an ease to his frustration!

Other parents and therapists had similar thoughts but, because this mobile technology was so new, we spent hours exploring possibilities of which apps were the most helpful for our kids. We were overwhelmed by the sheer number of apps available, so we set out to find a way to make searching easier for parents and professionals. That support group and quest for solutions turned into BridgingApps, a website and program of Easter Seals Greater Houston.

Becoming part of Easter Seals Greater Houston has been a blessing in the most profound way for this program and for our family. With the help of Easter Seals’ leadership and vision to help the program grow as quickly as possible, we have been able to make great strides in its’ development and reach. In 2014, BridgingApps won the Verizon Powerful Answers Award for Education that came with a $700,000 prize.  Our website is filled with resources for people of all ages and abilities – parents, caregivers, therapists, doctors and people with disabilities – looking for the right apps to fit their needs.

We now have three assistive technology labs (Thanks to The George Foundation and ATT&T) in the Houston area and satellite support groups in Austin, the Rio Grande Valley and Fort Worth, Texas.  In 2016, we gave more than 55 presentations and trainings in Houston and around the country. Our website enjoys 9,000 registered users from 187 countries, 7,000 monthly visitors, a podcast segment, an online course, a regular column in a digital magazine, and 3,500 apps in our database. We are excited to explore new ways in which mobile technology can assist young adults with special health care needs, older adults, and seniors through collaborative projects with Texas Children’s Hospital, TIRR Memorial Hermann, Amerigroup/Anthem, UnitedHealthcare, and others.

As a veteran of the US Army, I am thrilled and honored this year to be working on a project that provides services and mental health supports to veterans and their families by using technology. Through a generous grant from TV+FA, we are able to provide technology training in different formats to veterans and their family members.  This spring we have already provided 10 Veterans Access Cafes in locations around Houston to demonstrate how smartphones can be used as a mental health support with apps like Calm, Swirlicity, and Stay Quit Coach. We continue to add content each week to www.bridgingapps.org/veteransresource  to share information on apps and other technologies that benefit veterans and their families.

Cristen Reat, Easter Seals Greater Houston, BridgingApps Founder

 

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“Ideas Worth Spreading” …Corporations & Communities Supporting Veterans

If you’ve watched one of the viral TED talk videos on YouTube, you know their tag line is “Ideas Worth Spreading.” At Easter Seals of Greater Houston, we also think we have ideas worth spreading and ours are focused on collaboration. Being the recipient of a 2016 Texas Veteran + Family Alliance (TV + FA) grant, our goal is to improve the quality of life for Texas Veterans and their families. By working hand in hand with proven Veteran Service Organizations, we are able to have an exponential impact on the community.

We decided to have two large Convenings that would allow us to improve the communication and collaboration of mental health and supportive service in the greater Houston area. Our first convening included Veteran Service Organizations, Mental Health professionals, Veterans and Corporate Partners. This diverse group was chosen so we could demonstrate to all the groups how each one was a vital part of the solution. The event featured an amazing singer for the anthem, Game Show style vignettes to introduce language and culture, break-out sessions that included using technology and apps, features for our partners, nationally recognized speaker COL (ret) David Sutherland of The Dixon Center and a catered lunch.

The feedback has been overwhelmingly positive and there have only been two looming questions for Easter Seals of Greater Houston: When is the next one and can we make the event longer? It seems we have found some great ideas worth sharing and we are truly changing the way that everyone views mental health and veterans services. Our next Convening will be June 13th at Combined Arms.  We invite all greater Houston corporations and businesses interested in supporting veterans to join us at the Convening and learn how hiring Veterans could be amazing for your business!  Please contact Tim Stroud at TStroud@eastersealshouston.org or 713-838-9050 for more information.

Tim Stroud, Easter Seals Greater Houston, Veteran Initiative Coordinator

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