Tag Archives: family support services

Days Of Caring

On Friday September 28th, ExxonMobil and Easter Seals Greater Houston Adult Services Program went on field trip to the Houston Zoo together as part of the United Way Greater Houston Day of Caring. We really couldn’t have asked for a better day as the weather was perfect, the animals were active and the friendships were forming. About twenty-five ExxonMobil employees volunteered as buddies to walk through the zoo with adults with disabilities from the Adult Services Program. Split up into groups of 5 participants with 5 ExxonMobil volunteers, they were off to explore. Following the one-mile trail, noted on the zoo map, the groups stopped to see all the animals that the Houston Zoo has to offer. Many of our adults said while they loved watching the elephants play and dunk each other in the water during bath time, they were also excited about meeting new people.  We were so delighted that ExxonMobil asked to attend the zoo outing with us. This outing would not have been successful without their planning and organizing help, as well as their hands-on participation.

The main focus of the program is to provide adults with disabilities with a safe environment to socialize, participate in activities and explore life-long personal growth. Community outings with organizations like ExxonMobil are important contributors to improving quality of life, social skills, fitness and so much more for our clients. If your organization is interested in planning an outing with our program, please contact Ashley Nichols at anichols@eastersealshouston.org. And like XOM – if you have matching funds for your staff volunteers hours it is 2 times the support! And 2 times the fun!

Thanks again ExxonMobil and United Way!

Ashley Nichols, Easter Seals Greater Houston, Adult Services

 

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Making a Difference One Dollar at a Time

For the past seven years, Entergy Texas customer Melissa Delgado of Conroe has participated in Entergy’s Super Tax Day events to get her taxes done for free. It is one of many events held as part of the Volunteer Income Tax Assistance (VITA) program – a program sponsored in part by Entergy.

At roughly $300 per year, Delgado has saved more than $2,100 – money she would have had to pay to a tax preparation company. That savings, along with what she gets back on her taxes through the Earned Income Tax Credit, really adds up for her family.

“We found out about this program from a couple at our church seven years ago, and we’ve been coming ever since,” she said. “We were paying so much money. It was such a blessing and still is.”

Delgado and her family plan to use their tax refund to pay for health insurance.

Meanwhile, a young woman named Ashley returned to get her taxes done for a second year – a year after tax volunteer Carmen Phillips with Easter Seals Houston‘s Housing and Financial Literacy Program gave her a packet of financial education materials that taught her how to create a budget and track her expenses.

“After last year’s event we spoke a couple times via phone, but I did not hear from her again until she walked up to my table,” explained Phillips, who works for Easter Seals of Greater Houston. “She immediately recognized me and told us that because of that packet and our discussions in 2017, she worked hard all year sticking to her budget worksheets and tracking her spending – so much so that she was able to purchase her first home!

“I have to say I was both speechless and blown away by her sincerity and candor,” she said. “I was so pleased to learn that the brief education and information received through a Super Tax Day event could have such a profound effect on a client!”

Since 2011, Entergy has been sponsoring VITA sites in all five of its operating companies – Entergy Texas, Entergy Louisiana, Entergy New Orleans, Entergy Arkansas and Entergy Mississippi. Of more than 111,125 tax returns filed, customers have gotten back near $200 million in refunds.

In Texas alone, more than 8,200 tax returns have been filed, with customers getting back more than $11.5 million in refunds.

Pictured above: Entergy Texas President and CEO Sallie Rainer (left) visits with Senior Customer Service Specialist Paula Odom of Entergy Texas Public Affairs and Entergy customer Melissa Delgado.

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What the Snap?

Ethan, one of our Easter Seals Houston 2018 Summer Camp Interns, has been Denium’s counselor for the past two years. Before that, they had been in the same cabin. Over the three years, they built an amazing bond that helped both of them grow in a way that will forever be remembered. Sadly, camp does not last forever. At Camp Smiles, campers graduate when they are 14 years old. The graduation ceremony is always a very emotional time, as counselors who have been with their campers for years, give a speech to say farewell to some of the most impactful people in their lives. There is rarely a dry eye in the audience. Here is the speech Ethan gave to Denium as he was graduating:

You have been a part of my life I will never forget. From the countless catch phrases such as “ooooooh you got a girlfrieeeend” to nicknaming Pablo as Pappadeux, your humor is a gift that will be remembered by all.

This is our second year together. Imagining a camp experience without you is just strange to me. While your presence overall is unforgettable, there are some specific instances that are especially amazing. Two years ago, we had a very emotional day together. We were outside of the art barn, and I decided to sneak up on you and pop a wheelie as a joke. Little did I know, you were already in an irritable mood because of something that had just happened. As soon as I did that, you reached back and swatted at me. My popping a wheelie with you was the tip of your iceberg. You were very upset. We got back to the cabin and the other counselors and I insist that you apologize. After a while, our friend, Lee, took you to the bathroom so y’all could have a talk about it and calm down. What happened next is something that will never fail to make my heart melt. I remember you coming in, looking very sad. You came up to me and said something very softly, too softly to hear. I ask what you said. You took a moment to collect yourself. Then, you pulled me in as tight as you could and profusely apologized to me and told me how sad you were. Never in my life have I experienced such raw sincerity. While you were crying and apologizing, I began to cry as well as I realized how sincere and caring of a person you truly are.

After a couple of years with you, I’ve noticed some changes in your personality. For one, during your first year, you were completely repulsed by the idea of interacting with the icky icky girls. Now this year, you can’t stay away from them. You went from poking fun at Lee for having a girlfriend by saying “oooooh, you got a girlfriend” every time Sophie walked by. Now, you proudly announce to your whole cabin that you indeed do “have a girlfriend”.

On a more serious note, the change that I have been most proud to witness is how much more open you’ve been with your caring personality. Spending time with you has given me the unique opportunity to experience not only the hilariously wild side of you that I call “what the snap Denium” but also the sweet and tender side of you. The side of you that holds Jacoby with care. The side that is well beyond content while tickling and smiling at Niko. It has been very impactful on me and has made me so happy. I’m so proud that I got to see you interact with the little ones so well.  The way you interact with the little ones has made everyone who has been around you smile. The way you interact with Niko and Jacoby shows a new side of you that makes me so so proud. You are truly beyond your years with the way you patiently interact with these kids.

Camp has been a huge part of my life. I tell everyone I meet that there is nothing more I look forward to than this particular week. Every time I envision future camp experiences, I still picture you being a part of them. You’re an important part of this community we have and will be missed dearly.

I know that as you move on in life, you will continue to make others happy. Whether it be through your humor, or your humongous caring heart, you will make the lives of so many people much brighter. I hope that we keep in touch so that when I have kids one day, you can make them smile.

Ethan, Summer Camp Intern, Easter Seals Greater Houston

 

 

 

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Transition and Technology

Chris is a young man in his 20’s who came to Easter Seals Greater Houston‘s BridgingApps program because of his interest in technology. He and his mother wanted to understand how he could use his mobile device to help him be more productive and organized as he began to search for a job.  He owned a smart phone, but his phone was quite old and he didn’t use it for more than the basics, mostly entertainment. Part of the barrier to using his smart phone effectively was that he experienced anxiety about draining the battery, so he preferred to have it plugged into the wall, limiting his mobility.Transition1

Through a generous grant from the Hogg Foundation, BridgingApps provided Chris with a new smart phone and “one on one” trainings with Digital Learning Specialist, Tara Rocha.  During one of these sessions, Tara introduced the concept of a using portable rechargeable battery pack to Chris. Because it is small and rechargeable, Chris learned to plug his smart phone into this device that eased his anxiety about draining his battery, allowing him to be more mobile immediately.  He learned how to create calendar appointments, add items to task lists, back up his data, use contacts, and much more. Following each session, Chris has practiced the tasks at home with an at-home assignment.

Transition2When Tara demonstrated several app options for filling out forms using his smart phone, Chris became so excited that he could complete this task digitally! He found it difficult and laborious to fill out forms required for job searches and other kinds of forms as he moves into adulthood. Writing has been a challenge for him, but he is much more eager to use his phone for this task. We wish Chris the best of luck as he continues his job search, and we will continue to keep in touch as he makes progress towards his goals.

Cristen Reat, BridgingApps
Easter Seals Greater Houston
https://www.bridgingapps.org/2018/05/chriss-success-story-using-iphone-transition/

 

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On The Road To Recovery from Harvey

We asked one of our Harvey Case Managers, Chad, to write some thoughts down…mostly because he is clearly insightful and always has some “good nuggets” about the process of intake, referral, coordination, mental health etc leading to the road to recovery from Harvey…

And in case you ever wondered “what does a case manager do”?  Case Management “is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.” Basically they are the detectives or super sleuths, if you will, of the social service world….and are genius at finding resources, that most cannot.

Most people don’t realize how many individuals are still affected by Harvey. These people are struggling every day with trying to make ends meet after losing everything and getting denied by everyone for assistance.

It’s getting harder to find clothes. One client was given pants 10 sizes too big. He gave them to a friend who could wear them at least.

I had a client the other day tell me she has been calling everyone and no one wants to approve her for any help. Some are denying her because she’s on someone else’s list …so she must go remove herself from that organization and reapply to the current one she’s trying to get help from.

I have a client who is living in a mold infested apartment. Her child has bad asthma and takes breathing treatments. Her stove shocks her when she tries to cook something.

When I call people, they are so thankful someone called them back and can provide some assistance. Most people say they haven’t been able to get anyone to call them back in months and have tried just about every major organization.

None of the FEMA adjusters seem to know what they are doing. They are mostly new hires and are learning as they go. One woman has had her house repaired by FEMA, but the repairs weren’t done properly and the house is worse than when they started.

I’m getting a lot of people who just need help replacing clothes and the small things you and I take for granted.

Everyone that I can provide direct client assistance to is thankful no matter how little it is.

I can’t count the number of people who have cried on the phone when they tell me their story and how thankful they are that I can help them. I also can’t begin to describe how amazing is feels when I’m able to provide these Harvey victims with some of the help they desperately need.

And the knowledge that we are helping families everyday rebuild their lives is the reward. Check out some Thank You‘s here!

Chad Finch, Case Manager, Easter Seals Greater Houston, Harvey Recovery Program
Need help – Harvey@eastersealshouston.org

 

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Harvey Recovery Thank Yous!

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Transition Success and Walmart Employee of the Month!

Our Easter Seals Greater Houston Transition team met Paul and his mother last June  as a Hogg Foundation for Mental Health Transition Age Youth Project of Easter Seals Greater Houston/DARS client.  Thanks to the Hogg Foundation, this project offers services and support for persons, ages 16 – 27, who have are on the spectrum and have a co-occurring mental illness and is designed to help youth become more independent and successful in their communities. The many facets of the program include social skills training, supported employment, summer internships, college classes at the Houston Community College VAST Academy, BCBA Services, peer supports, referral assistance, financial coaching, on-line driver’s Education and access to our mobile technology program.

Paul had just graduated from Sam Rayburn High School in Pasadena, Texas. His only work history was as a volunteer through a high school program with a couple of companies in the Pasadena area.  Paul and his parents wanted him to find a part-time job with a number of specific permanents such as close to home, after 4:00 pm and Monday thru Friday.  Together, Paul and his transition counselor, Robert Aranda, created a resume reflecting his volunteer experience and a reference list of his former supervisors.  They met to complete on-line applications, practiced mock interviews and reviewed social skills for interviewing techniques. Paul interviewed with companies through Summer and Fall.

In December, Wal-Mart called Paul in for an interview.  His Transition Counselor says he is a very likable and responsible individual and that he really wants to show his parents that he is able to expand his learning curve and become more independent.  Paul’s interview at Wal-Mart was a hit with the Human Resources Department and he was hired this past December as a Cart Attendant.  Wal-Mart was very accommodating with assisting Paul with the work schedule he needed.  Within two months, Paul’s supervisors noted his work great ethic, enthusiasm and customer service.  Paul was selected Employee of the Month for February!!

Robert Aranda, Transition Specialist, Easter Seals Greater Houston
RAranda@eastersealshouston.org

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