Tag Archives: Harvey

Harvey Recovery Report

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How has our community recovered since Hurricane Harvey took lives, homes, peace of mind, and more? We reflect back on all that we have overcome together in our Hurricane Harvey Recovery Report.

Thank you to our community for your support and effort!

Contact us for services or more information
Harvey@eastersealshouston.org
713-838-9050
www.eastersealshouston.org

Help our ongoing relief efforts continue to reach more Houstonians impacted by Hurricane Harvey by giving today. Donate here.

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On The Road To Recovery from Harvey

We asked one of our Harvey Case Managers, Chad, to write some thoughts down…mostly because he is clearly insightful and always has some “good nuggets” about the process of intake, referral, coordination, mental health etc leading to the road to recovery from Harvey…

And in case you ever wondered “what does a case manager do”?  Case Management “is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.” Basically they are the detectives or super sleuths, if you will, of the social service world….and are genius at finding resources, that most cannot.

Most people don’t realize how many individuals are still affected by Harvey. These people are struggling every day with trying to make ends meet after losing everything and getting denied by everyone for assistance.

It’s getting harder to find clothes. One client was given pants 10 sizes too big. He gave them to a friend who could wear them at least.

I had a client the other day tell me she has been calling everyone and no one wants to approve her for any help. Some are denying her because she’s on someone else’s list …so she must go remove herself from that organization and reapply to the current one she’s trying to get help from.

I have a client who is living in a mold infested apartment. Her child has bad asthma and takes breathing treatments. Her stove shocks her when she tries to cook something.

When I call people, they are so thankful someone called them back and can provide some assistance. Most people say they haven’t been able to get anyone to call them back in months and have tried just about every major organization.

None of the FEMA adjusters seem to know what they are doing. They are mostly new hires and are learning as they go. One woman has had her house repaired by FEMA, but the repairs weren’t done properly and the house is worse than when they started.

I’m getting a lot of people who just need help replacing clothes and the small things you and I take for granted.

Everyone that I can provide direct client assistance to is thankful no matter how little it is.

I can’t count the number of people who have cried on the phone when they tell me their story and how thankful they are that I can help them. I also can’t begin to describe how amazing is feels when I’m able to provide these Harvey victims with some of the help they desperately need.

And the knowledge that we are helping families everyday rebuild their lives is the reward. Check out some Thank You‘s here!

Chad Finch, Case Manager, Easter Seals Greater Houston, Harvey Recovery Program
Need help – Harvey@eastersealshouston.org

 

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Harvey Recovery Thank Yous!

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Service Dogs are Veterans’ Best Friend

IMG_3718This blog post comes Marjorie who is the wife of a veteran, Tom, who participates in Easter Seals Greater Houston’s veteran’s mental health program as well as the service dog program.  Marjorie is a staff member and she and Tom are the amazing parents of two daughters. Their young girls were both adopted and born with disabilities. They are an absolutely amazing family.

Norman and Tom 1“Norman is one of Easter Seals Greater Houston’s most recent service dog pairings. He is a labrador retriever and was born on Christmas day in 2016. It wasn’t until he joined our family in February 2017 that we realized what a gift he would be to all of us.  As the wife I was ever hopeful that he would be able to help my veteran husband with managing his post traumatic stress disorder.  In June 2017, Norman became an integral part of our family when my husband, Tom,  got sick.  We picked up Norman from additional service dog training as soon as Tom got out of the hospital. Norman comforted Tom and their bond grew even more.  As the training continued, Norman became more helpful even as a puppy in training.  When Harvey hit there were many helicopters flying overhead which triggered severe PTSD and anxiety, Norman was alerting Tom as his anxiety increased.  He helped Tom manage his PTSD and helped me to be more aware of when Tom was having a hard time even in dire circumstances.  For that I am forever grateful. I do not know what the outcome would have been during this extremely stressful time without Norman.

Norman Reichard puppyWe have also had an unexpected result of having Norman in our family.  Our 5 year old daughter with special needs and also a client of Easter Seals has a tendency to “wander off”.  Norman, as apparently his secondary job, will alert us immediately if she goes too far.   He never barks unless she has gone beyond a boundary that he seems to know instinctively.

Norman and Tom 2In November, Norman became a certified service dog having completed all his training.  He and Tom are a true team now.  You will not see Tom without Norman.   I will forever be grateful for Easter Seals Greater Houston giving my husband more freedom from his PTSD symptoms and for his help with our daughter as well.”

Marjorie, Wife of Veteran in Veteran’s Program, Easter Seals Greater Houston

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