On The Road To Recovery from Harvey

We asked one of our Harvey Case Managers, Chad, to write some thoughts down…mostly because he is clearly insightful and always has some “good nuggets” about the process of intake, referral, coordination, mental health etc leading to the road to recovery from Harvey…

And in case you ever wondered “what does a case manager do”?  Case Management “is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes.” Basically they are the detectives or super sleuths, if you will, of the social service world….and are genius at finding resources, that most cannot.

Most people don’t realize how many individuals are still affected by Harvey. These people are struggling every day with trying to make ends meet after losing everything and getting denied by everyone for assistance.

It’s getting harder to find clothes. One client was given pants 10 sizes too big. He gave them to a friend who could wear them at least.

I had a client the other day tell me she has been calling everyone and no one wants to approve her for any help. Some are denying her because she’s on someone else’s list …so she must go remove herself from that organization and reapply to the current one she’s trying to get help from.

I have a client who is living in a mold infested apartment. Her child has bad asthma and takes breathing treatments. Her stove shocks her when she tries to cook something.

When I call people, they are so thankful someone called them back and can provide some assistance. Most people say they haven’t been able to get anyone to call them back in months and have tried just about every major organization.

None of the FEMA adjusters seem to know what they are doing. They are mostly new hires and are learning as they go. One woman has had her house repaired by FEMA, but the repairs weren’t done properly and the house is worse than when they started.

I’m getting a lot of people who just need help replacing clothes and the small things you and I take for granted.

Everyone that I can provide direct client assistance to is thankful no matter how little it is.

I can’t count the number of people who have cried on the phone when they tell me their story and how thankful they are that I can help them. I also can’t begin to describe how amazing is feels when I’m able to provide these Harvey victims with some of the help they desperately need.

And the knowledge that we are helping families everyday rebuild their lives is the reward. Check out some Thank You‘s here!

Chad Finch, Case Manager, Easter Seals Greater Houston, Harvey Recovery Program
Need help – Harvey@eastersealshouston.org

 

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Harvey Recovery Thank Yous!

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Transition Success and Walmart Employee of the Month!

Our Easter Seals Greater Houston Transition team met Paul and his mother last June  as a Hogg Foundation for Mental Health Transition Age Youth Project of Easter Seals Greater Houston/DARS client.  Thanks to the Hogg Foundation, this project offers services and support for persons, ages 16 – 27, who have are on the spectrum and have a co-occurring mental illness and is designed to help youth become more independent and successful in their communities. The many facets of the program include social skills training, supported employment, summer internships, college classes at the Houston Community College VAST Academy, BCBA Services, peer supports, referral assistance, financial coaching, on-line driver’s Education and access to our mobile technology program.

Paul had just graduated from Sam Rayburn High School in Pasadena, Texas. His only work history was as a volunteer through a high school program with a couple of companies in the Pasadena area.  Paul and his parents wanted him to find a part-time job with a number of specific permanents such as close to home, after 4:00 pm and Monday thru Friday.  Together, Paul and his transition counselor, Robert Aranda, created a resume reflecting his volunteer experience and a reference list of his former supervisors.  They met to complete on-line applications, practiced mock interviews and reviewed social skills for interviewing techniques. Paul interviewed with companies through Summer and Fall.

In December, Wal-Mart called Paul in for an interview.  His Transition Counselor says he is a very likable and responsible individual and that he really wants to show his parents that he is able to expand his learning curve and become more independent.  Paul’s interview at Wal-Mart was a hit with the Human Resources Department and he was hired this past December as a Cart Attendant.  Wal-Mart was very accommodating with assisting Paul with the work schedule he needed.  Within two months, Paul’s supervisors noted his work great ethic, enthusiasm and customer service.  Paul was selected Employee of the Month for February!!

Robert Aranda, Transition Specialist, Easter Seals Greater Houston
RAranda@eastersealshouston.org

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Making The First Five Count Through Early Intervention Services

Ella:

Ella has been enrolled in the Easter Seals Greater Houston ECI/Infant Program for about 6 months. Per one of the therapists on her Infant Program team –  visits started with tantrums, then evolved into stoic silence. Mom swore she said about 10-15 words, but the team never heard them the first month or so. Now, this lovely chatter box has a vocabulary that is growing every day. Ella is combining words to make 2-4 word sentences on her own, and parrots everything she hears. She is able to sit and attend to learning and play activities for 30+ minutes without getting distracted, and has some of the most creative pretend play we have seen.

 Mica:

We have been utilizing the services of the ECI/Infant Program at Easter Seals of Greater Houston over the past year for our son Mica, who was diagnosed at birth with Trisomy 21.   Mica’s progress has been wonderful so far, thanks to the team of dedicated therapists at Easter Seals.  Mica’s physical therapist Charisse as well as his nutritionist Thein have been instrumental in his growth and development.  His occupational therapist Christy as well as speech his therapist Bridget are working on improving his skills. My wife and I are very pleased with the team’s dedicated and professional approach in dealing with Mica.  For anyone with a child with a disability in the Houston area, we highly recommend the ECI/Infant Program Easter Seals as they do a wonderful job.

 The Dawkins Family:

“Thanks to Easter Seals Greater Houston’s ECI Program and wonderful staff our son, Cavani, went from no communication at all, to using words and sign language to express his needs to us. Easter Seal’s knowledgeable therapists helped our child, and our family, transition from in home therapy to a public school that meet our child’s needs. We truly can not say enough good things about Easter Seals and their ECI/Infant Therapy Program.”
– The Dawkins Family

WHAT IS ECI – EARLY CHILDHOOD INTERVENTION AND WHY IS IT NECESSARY?

WHAT IS MAKE THE FIRST FIVE COUNT AND HOW CAN IT HELP YOUR CHILD?

WHAT IS THE ASQ (AGES AND STAGES QUESTIONNAIRE) AND HOW CAN IT HELP?

Want more info? Info@eastersealshouston.org

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What is Prolonged Exposure (PE) Therapy? #MentalHealth #PTSD #Assistance

What is Prolonged Exposure (PE) Therapy?  PE is designed to target key symptoms of Post Traumatic Stress Disorder or PTSD during individual talk-therapy with a trained mental health professional.  When a person is exposed to trauma or a situation where his or her life is in grave danger, part of the brain goes quiet and survival instincts take over.  Not everyone develops PTSD after a trauma, but those who do often try to avoid the memories and reminders of the very worst day of their life, but even as they actively avoid those memories, they are haunted by re-experiencing symptoms where images and emotions appear in nightmares or when sounds or smells trigger memories of that dangerous time and it feels very much as if the dangers of the past are real right now.  PE uses two main techniques to combat PTSD, in vivo and imaginal exposures.  In vivo exposure allows the client to perform progressively and increasingly challenging tasks in homework assignments to build confidence and success in the real world.  Imaginal exposure gives the client the opportunity to explore the feelings and beliefs that surrounded the trauma experience in a safe and structured session with a trusted therapist.  PE is both a highly structured therapy, based upon empirically validated research findings, and flexible enough to be tailored to individual needs of specific clients.  I, along with several of my colleagues on the mental health team with Easter Seals Greater Houston, have completed PE training with STRONG STAR, The South Texas Research Organizational Network Guiding Studies on Trauma and Resilience.

Prior to training with STRONG STAR, I was often unsure what I needed to do for my clients to help them recover from the lingering negative impact of the very worst day of their lives.  I also believed that empirically validated treatments would be too rigid and not allow me to bring my own style and experience to my clients.  While I do still fumble with the papers needed to measure symptoms, I find that collecting data each session has had the impact of de-mystifying PTSD and allows us (my client and myself) to keep a laser sharp focus on it, and in about 10 weeks were we are able to lessen the grip PTSD once had upon their lives.  I am also impressed with how well PE was able to help my clients reduce PTSD symptoms and heal a deep hurt that occurred during military service to our country.  Thankfully, I continue to have weekly consultation with world-class professional trainers of PE with STRONG STAR, so that I can ask questions and learn more about the versatility and power of this therapeutic protocol.  Absolutely, PE is hard work for both the client and the therapist, but with the structure and research support to guide us, it can be profoundly helpful in restoring well-being and wellness.

The Mental Health Team with Easter Seals Greater Houston would like to offer Prolonged Exposure to more clients who experience PTSD, whether it be from sexual trauma, combat trauma, or natural disaster such as may occur in a portion of the population after Hurricane Harvey.  713.838-9050 x397 Harvey@eastersealshouston.org, Veterans 713.838.9050 x371

Amy Harkins, Ph.D.│Licensed Psychologist, Mental Health Program
Easter Seals Greater Houston, AHarkin@eastersealshouston.org

http://eastersealshouston.org/Programs/care-giving-services.html

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At a Loss After #Harvey

This is the first time in many of years that “Ericka” just didn’t know what to do…

Being a single mother of three girls; a 23-year-old, recent college graduate, and two nine month old babies, I started to feel hopeless. After all that has happened to me, how was I going to get back up and make life normal for us again?

Things happened to me beyond my control, things I never thought would happen to me over a two-year period of time. After finding out I was pregnant with twins (2016), 3 days later I was laid off of my job as a Certified Fourth Grade Math and Science Teacher. Then the babies were born prematurely and they were hospitalized for a couple of months. Twin A had a little more problems than Twin B in regards to her growth and other challenges, something I was far from being prepared to handle. What else could possibly happen were the thoughts that were running through my head. I shouldn’t have ever thought that, because Hurricane Harvey hit and it only got worse.

Hurricane Harvey left me in the state of devastation incurring damages to my home, as well as not being able to successfully move forward with the daycare that I had found, after being laid off as a teacher and during a new job search.

Easter Seals Greater Houston and it’s Harvey Recovery Program gave me hope not only by helping me monetarily, but also with counseling and encouragement. I reached out to them this year when the twins were hospitalized for two weeks. After FEMA denied me  and my homeowner’s insurance only covered things that were damaged by the wind, I felt like giving up. But Krystle, a case manager/counselor with the Easter Seals Harvey Recovery Program, was like an angel sent by God while in the hospital with my twins. She really encouraged me, gave me hope and made me see clear that things will get better.

With the help of Easter Seals, I was able to catch up on bills that have fallen behind due to the hurricane as well as get counseling services for myself due to the events that have taken place over a course of time. Coming from being a teenage single mother and being self-sufficient, it took a great deal for me to reach out to even ask for help for my situation. However, Krystle made me feel comfortable and Easter Seals has helped me so that I may pick my life back up and move forward in a new direction.

I am extremely grateful for this organization and the mission it has set in place to help people like me.

For more information on our #Harvey Recovery Program – http://eastersealshouston.org/Programs/emergency-harvey-assistance.html

We couldn’t have done it without the help of so many! Check out our #HarveyHeroes

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Therapists: True Friends and Advocates

The following blog was written by the father of Anna, an Early Childhood Intervention graduate. Mr. Joshua David English eloquently shares the deep impact that ECI has had on his daughter, himself, and his entire family.

In late summer 2014, my youngest daughter, Anna T. English, was prenatally diagnosed with Down Syndrome.  Down Syndrome is a genetic disorder caused by the presence of a third copy of chromosome 21.   It is typically associated with physical growth delays, characteristic facial features, and mild to moderate intellectual disability.  It affects all ethnicities, genders, and economic classes.

Anna English ECI GraduateAs my wife and I educated ourselves on our child’s diagnosis we quickly learned that while the syndrome has a wide range of symptoms, the key factor in mitigating most, if not all, is early intervention.  Within weeks of Anna’s birth our pediatrician encouraged us to contact the local Early Childhood Intervention program office (Easter Seals Greater Houston) to request services.  In Texas, the ECI program falls within the Texas Health and Human Services Commission and is available to children from birth to three years of age.  Texas’ ECI program receives funding from several sources, including funds appropriated to the Department of Assistive and Rehabilitative Services (DARS) and the Health and Human Services Commission (HHSC), and funding outside of the General Appropriations Act (GAA).  Without programs such as ECI, millions of disabled children in America would go without the necessary treatments.

Soon after contacting Easter Seals Greater Houston we were assigned an intervention specialist and over the course of my daughter’s first three years of life we have been privileged to receive services from dedicated and professional therapists.  We were continually impressed with each therapist that worked with Anna, and with Anna’s progress.  She quickly broke typical notions of what a child with her diagnosis was capable of and continually made progress that shocked even her mother and I.   Without programs like ECI and the steadfast dedication of these professionals, my daughter would not be as high functioning as she is today.  While there have been many therapists assigned to our case, we wish to highlight the below individuals.

Ms. Britni Smith, Early Intervention Specialist – Ms. Smith was the first to visit our home and helped establish goals for our barely one month old daughter to achieve.  She was extremely professional, well versed in the types of services our daughter needed and has been with us throughout our eligibility in the program, ensuring the right services are provided at the right time.  My wife and I cannot speak highly enough of Ms. Smith and are so thankful a person of her talents chose to serve children with disabilities.

Ms. Jeanie Martinez, DPT –  Ms. Martinez is warm, passionate, and has aggressively pursued every goal we set for Anna.  She pushed Anna hard when it comes to her physical therapy and that’s what I wanted.  She has been a true partner in Anna’s development and will always be remembered for not only educating Anna, but my wife and I as well.

Ms. Elizabeth Clark, SLP – Ms. Clark came to us late but made a marked improvement in Anna’s development.  She helped my wife and I locate a local mother’s day out program that has begun accepting children with special needs.  Her dedication to Anna’s well being, development, and as a friend will always be remembered.

Ms. Morgan Cooke, SLP – Ms. Cooke came to us even later then Ms. Clark, but has already made a marked improvement in Anna’s speech development.  She often provides us easy to use tips and tricks to help Anna between therapy sessions.  This approach provides us the tools we need as parents to help Anna grow. 

Lisa Rand, COTA –Ms. Rand has been a partner from the beginning. She always has Anna’s best interests at heart and brings thoughtful, and creative ideas to further Anna’s development.  Ms. Rand is warm, genuinely caring and personable and we value her.

Anna greets each therapist with a smile and a wave and intently plays with each.  They serve as more than medical service provider, they have become true friends and members of our extended family.  As we age out of ECI and enter a new program I would be remiss if I did not attempt to impress upon you the importance of these type of programs.  Other affected citizens, my extended family, and I strongly encourage you to continue funding programs like Early Childhood Intervention and to support legislation like the Achieving a Better Life Experience (ABLE) Act, and the Individuals with Disabilities Education Act (IDEA), Part C to ensure those with disabilities in our country have the voice they so deserve.

Enclosed you will find a picture of Anna on her first day of pre-school this year.  So proud of herself for carrying her water bottle and too proud to let go of the art project she completed and would later give to her grandmother.  I cannot thank the overall ECI program, Easter Seals Greater Houston, or the individual therapists enough for what they have done for my daughter, my family, and I.

With hope for the future of disabled children in America,

Very Respectfully,

Mr. Joshua David English and Ms. Alice Kim Dang

Parents of Early Childhood Intervention Graduate, Easter Seals Greater Houston

Easter Seals Greater Houston’s ECI Program helps children ages birth to 36 months with disabilities and developmental delays achieve their goals in cognitive, social/emotional, communicative, adaptive and physical development. Learn more here.

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